{"id":10041,"date":"2026-05-20T09:42:42","date_gmt":"2026-05-20T05:42:42","guid":{"rendered":"https:\/\/techpointzone.com\/?post_type=help_article&#038;p=10041"},"modified":"2026-05-20T10:26:00","modified_gmt":"2026-05-20T06:26:00","slug":"how-to-raise-a-claim-tech-point-zone","status":"publish","type":"help_article","link":"https:\/\/techpointzone.com\/ar\/help_article\/how-to-raise-a-claim-tech-point-zone","title":{"rendered":"How to Raise a Claim"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you&#8217;ve received a damaged or faulty product, raising a claim with us is quick and straightforward.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Follow these simple steps to raise a claim:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Visit our Claim Form page<\/li>\n\n\n\n<li>Fill in your details name, order number, email, and a description of the issue<\/li>\n\n\n\n<li>Upload a clear photo or send a video showing the problem on our WhatsApp (max 20MB)<\/li>\n\n\n\n<li>Submit the form<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Our team will review your claim and get back to you within 24\u201348 hours with a resolution or next steps.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tip:<\/strong> The clearer your image or video, the faster we can process your claim.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For further assistance, you can also reach us on WhatsApp at +971 525696022 or email us at <strong>sales@techpointzone.com<\/strong><\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-10041","help_article","type-help_article","status-publish","hentry"],"acf":{"preview_text":"If you've received a damaged or faulty product, raising a claim with us is quick and straightforward.","help_category":10012},"_links":{"self":[{"href":"https:\/\/techpointzone.com\/ar\/wp-json\/wp\/v2\/help_article\/10041","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techpointzone.com\/ar\/wp-json\/wp\/v2\/help_article"}],"about":[{"href":"https:\/\/techpointzone.com\/ar\/wp-json\/wp\/v2\/types\/help_article"}],"acf:post":[{"embeddable":true,"href":"https:\/\/techpointzone.com\/ar\/wp-json\/wp\/v2\/help_category\/10012"}],"wp:attachment":[{"href":"https:\/\/techpointzone.com\/ar\/wp-json\/wp\/v2\/media?parent=10041"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}