Warranty & Upgrade Policy
Warranty & Upgrade Policy – Tech Point Zone
Warranty Policy
At Tech Point Zone, every laptop we sell comes with a full manufacturer warranty, giving you complete confidence in the authenticity and quality of your purchase.
What Our Warranty Covers:
Manufacturer Warranty: All products are 100% brand-new and covered by the official warranty provided by the laptop manufacturer.
Global Coverage: Warranty services are honored worldwide at authorized service centers for each brand.
Warranty Duration: Warranty period and terms vary by brand and model, and will be clearly mentioned in your product documentation.
No Voiding for Upgrades: The manufacturer warranty remains fully valid even if you upgrade your laptop’s RAM or SSD, provided the upgrade is done correctly and causes no physical damage.
Warranty Exclusions:
Physical damage caused by the user, such as dropping, liquid spills, or improper handling.
Unauthorized repairs or modifications that cause damage.
Tampering with sealed components beyond recommended upgrades may void warranty for that part only (brand-specific policies apply).
Upgrade Policy:
Tech Point Zone offers professional RAM and SSD upgrade services to customers opting for custom configurations during purchase. Our goal is to provide you with enhanced performance without compromising your warranty or device integrity.
General Upgrade Information:
- Upgrading RAM or SSD is considered a user-serviceable action for the major laptop brands we sell:
Dell, HP, Lenovo, ASUS, Acer, and MSI. - Upgrades do NOT void the manufacturer warranty if performed correctly and without physical damage.
- We do not sell customized Apple laptops as these devices are generally not user-upgradeable.
Brand-Specific Upgrade Guidelines:
| Brand | Warranty and Upgrade Notes |
|---|---|
| Dell | RAM, SSD, and Wi-Fi module upgrades are allowed; warranty remains valid if upgrades are done properly. |
| HP | User-replaceable RAM and SSD upgrades allowed; warranty stays intact. |
| Lenovo | Upgrades permitted; many models include extra upgrade slots. |
| ASUS | Gaming and general models support easy upgrades without voiding warranty. |
| Acer | Upgrades allowed unless physical damage or broken seals occur. |
| MSI | “Warranty void” sticker can be removed for RAM/SSD upgrades; warranty remains valid if no damage occurs. |
Our Professional Upgrade Service Includes
Use of manufacturer-approved tools and techniques to maintain device integrity.
Static-safe handling to protect sensitive components.
Compatibility checks to ensure only tested, compatible RAM/SSD modules are installed.
Upgrades performed before delivery by experienced technicians.
Option to receive your original RAM/SSD back if you request it.
Why Choose Our Upgrade Service?
No Risk to Warranty: Upgrades done by our expert technicians guarantee your manufacturer warranty stays valid.
Quality Assurance: We only use components that are tested and approved for your specific laptop model.
Convenience: Upgrade requests at checkout mean your laptop arrives ready to go with enhanced performance.
Professional Installation: Avoid the risk of damage or improper installation by trusting our trained team.
Summary?
When you buy from Tech Point Zone, you receive:
A 100% genuine, brand-new laptop with a full manufacturer warranty.
The option to customize RAM or SSD upgrades safely and professionally.
Peace of mind knowing your warranty will never be voided due to upgrades done correctly.
For any questions about warranty coverage or upgrade options, feel free to contact our customer support team or visit techpointzone.com/contact
