If you’ve received a damaged or faulty product, raising a claim with us is quick and straightforward.

Follow these simple steps to raise a claim:

1. Visit our Claim Form page
2. Fill in your details name, order number, email, and a description of the issue
3. Upload a clear photo or send a video showing the problem on our WhatsApp (max 20MB)
4. Submit the form

Our team will review your claim and get back to you within 24–48 hours with a resolution or next steps.

Tip: The clearer your image or video, the faster we can process your claim.

For further assistance, you can also reach us on WhatsApp at +971 525696022 or email us at sales@techpointzone.com